How Can We Assist You?
Owned and operated by Recreation Collection, our team is ready to help with orders, product questions, and room planning.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items such as pool tables and home theater seating may require additional handling time, and our team will keep you informed throughout the process.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can also log in to your account on our site to view real-time shipping updates at any time.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not quite right for your space, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange an item for a different model or finish?
We are happy to assist with exchanges within the return window. Please contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pool table size for my room?
Room dimensions matter quite a bit when selecting a pool table. We recommend allowing at least five feet of clearance on all sides for comfortable cue movement. Our team can help you measure and select the ideal fit.
Do your home theater seats require assembly?
Assembly requirements vary by model. Many of our home theater seats arrive in sections for easier placement in your entertainment room. Each product page includes specific setup details and dimension information.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team replies to every inquiry within one business day so your project stays on track.
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Complimentary Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your entertainment room? Our return policy gives you 30 days to decide.
